Shipping policy

At Asty Farm, we are committed to delivering the freshest tomatoes to our customers. Please read our shipping policy carefully.

We currently ship fresh tomatoes to the following areas:

Orders are processed within 1-2 business days.
You will receive a confirmation email once your order has been processed and is ready for shipment.

We use the following shipping methods to ensure the freshness of our products:

Standard Shipping: Grab Sameday, Gojek Sameday with an estimated delivery time of 8-24-hours.
Express Shipping: with an estimated delivery time of 1-2 business days.

Shipping charges are calculated at checkout based on:

Order weight
Delivery location
Chosen shipping method
Example: Standard shipping may start from IDR 9,000, while express shipping may start from IDR 25,000.

We strive to deliver your order as quickly as possible. However, delivery times may vary due to factors beyond our control, such as weather conditions or shipping carrier delays.

To ensure the quality of our fresh tomatoes:

We use premium packaging to maintain temperature during transit.
Please inspect your order upon delivery. If there are any issues, refer to our Return and Refund Policy.

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor its progress.

For any questions regarding shipping or your order status, please contact us at: